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Dish Anywhere Constant Buffering Problems

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Dish Anywhere Constant Buffering Problems
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‎02-13-2018 10:12 AM
‎02-13-2018 10:12 AM

I am a brand new Dish subscriber converting from Spectrum cable and DirecTV and am hoping to get some help. I moved over in order to be able to view all of my channels and DVR content when I travel. However, I am not able to get the Dish Anywhere app to function properly for this purpose. I've called DISH technical support and they've been unable to help.

I have a Hopper 3 hooked up to the internet. When the technician installed the box on Sunday, he downloaded the most recent software. I am getting great upload speeds of 150 Mbps per the Dish representative who logged into my Hopper 3. I am able to access the DVR just fine and see my recordings (although as a side note it was showing someone else's recordings when I logged in through a computer last night but it eventually corrected itself to my recordings). However, when I play a recording, it works for the first 30 seconds to several minutes, but eventually, the picture gets stuck with a circling icon on it. The app and Samsung S8+ Android phone still works otherwise just fine, but the content never gets past the cycling. I've uninstalled and reinstalled the app. This buffering issue also happens when watching live programming. However, it does not seem to happen with On Demand content. I've tried the Dish Anywhere app at work where we have great download speeds and also at another location, but the result with content from my DVR is the same - buffering that causes you to get stuck permanently. Even if you move back to an earlier part of the program that you previously watched, it will not resume playing no matter how longyou wait. I sometimes get the video quality message. I also don't have problems with streaming using the Spectrum cable app (although the image quality can vary some).

Any suggestions from the community or DISH on how to fix this?

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67 Replies
Re: Dish Anywhere Constant Buffering Problems
Moderator
‎02-14-2018 08:18 AM
‎02-14-2018 08:18 AM

Hi Tarheel Traveler. We do have buffering /freezing on live TV/DVR content listed as a known issue on Android devices. The last update was supposed to correct this but the issue remained. We do hope that this can be resolved soon so our customers can enjoy the app!

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Tying Hillary’s Emails to the Russian ‘Collusion’ Probe

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| 2018-06-16T00:43:15+00:00 June 15th, 2018 |
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released Thursday by Department of Justice Inspector General Michael Horowitz may help explain why the investigation of Hillary Clinton’s emails and the probe of the Donald Trump campaign team’s possible ties to Russia appear to bleed into each other.

The IG report, titled “Review of Various Actions by the Federal Bureau of Investigation and Department of Justice in Advance of the 2016 Election,” details the FBI’s investigation and eventual closure of the case regarding Clinton’s use of a private, non-government email account, and her private server. The report devotes particular attention to former FBI director James Comey’s July 5, 2016 statement exonerating Hillary Clinton from criminal wrongdoing in her handling of classified intelligence.

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The report, according to its executive summary, looked at the changes FBI leadership made in several drafts of Comey’s statement. In particular, it focused on “a paragraph summarizing the factors that led the FBI to assess that it was possible that hostile actors accessed Clinton’s server . . . and at one point referenced Clinton’s use of her private email for an exchange with then President Obama while in the territory of a foreign adversary.”

Horowitz’s report is referring to a draft of Comey’s speech dated June 30, 2016, at 9:50 a.m., which states:

[Clinton] also used her personal email extensively while outside the United States, including from the territory of sophisticated adversaries. That use included an email exchange with the President while Secretary Clinton was on the territory of such an adversary. Given that combination of factors, we assess it is possible that hostile actors gained access to Secretary Clinton’s personal email.

In the draft circulated at 4:24 p.m. the same day, the reference to the president, as the IG report remarks, “was changed to ‘another senior government official,’ and ultimately was omitted.”

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